ValueKepp

Customer Success PT (M/F)

@ Valuekeep

At Valuekeep, we have gathered all our experience in maintenance and technology to support companies and help them manage and increase their return on assets and boost their business operations. During our 5 years of existence, the confidence of our customers and partners has allowed us to become a global provider of maintenance software. Our goal is to streamline the day-to-day maintenance of organizations in any sector of activity, anywhere in the world.

The challenge we have for you

In this role, you will have the mission to win customers online / remotely and ensure a successful solution onboarding, and work close to customers in support of their satisfaction and retention.

 

  • Create a healthy relationship with the customers.
  • Evaluate and analyze customer needs.
  • Demonstrate the benefits that our solutions can bring to businesses in order to win customers.
  • Build trust and clarity with the customers.
  • Ensure the onboarding and training of new customers.
  • Demonstrate upgrading options to customers in support of their development.
  • Promote customer loyalty.

What we are looking for

Higher Education in Industrial, Mechanical, and Maintenance Management or similar.

  • Previous experience and/or skills in the commercial/services area.
  • IT tools (e.g. MS Office) and online presentation skills.
  • Native or proficient Portuguese speaker (expression and comprehension).

LIFE AT VALUEKEEP

  • Your well-being is our priority, therefore we care about work-life balance and about providing unique experiences
  • Work Hard, Play Harder! Major accomplishments and even bigger celebrations, always as a team
  • Participation in challenging and innovative projects, with great Customer impact
  • Access to unique learning opportunities and experiences
  • We believe in successful careers and we provide a detailed roadmap so that you can build your own tailored path

Apply for this job opening.